Frenxo — Buyer Code of Conduct

Please follow these guidelines when using Frenxo

📜 1. Legal Requests Only

✔️ Items must be legal to bring into India
💰 Total value must be under ₹50,000
🚫 Must not be on restricted or prohibited lists

💬 2. Honest Communication

🔗 Provide correct and valid product links
📝 Give accurate pricing & item details
📍 Be reachable and available for pickup
👍 Confirm delivery promptly in the app

🤝 3. Respect Travelers

⏰ Arrive on time for meet-ups
🙂 Communicate politely and clearly
🚫 Do not request illegal or risky items

💳 4. Payments

💵 Pay securely in advance through escrow
⚠️ Understand that duties may apply if customs charges occur

⚠️ 5. Violations

Violations may lead to:

❌ Removal of request
🚫 Account suspension
🛑 Ban for fraud attempts
😡 Suspension for abuse or threats
🔁 Restrictions for repeated cancellations

Globally Shopped, Locally Dropped.

Contact Info

+91 74 22 3 8055

support@frenxo.in

Office Address